Testimonials & Reviews


Compassionate Family Medicine

Family Medicine & Primary Care Practice located in Downtown, Syracuse, NY & North, Syracuse, NY

4.17/5 Star Rating
6 total reviews

Compassionate Family Medicine always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 6 reviews with an average rating of 4.17 out of 5 stars. Please read what others are saying about Compassionate Family Medicine below, and as always, we would love to collect your feedback.

Kathy L.
5/5 Star Rating
Submitted 07/17/23
Tyonna Johnson Whitlock is wonderful, very attentive and caring. I love her
Cheryl G.
5/5 Star Rating
Submitted 06/15/23
I just wanted to say that Rachel in your Billing Department is Awesome!!! She is extremely professional, knowledgeable, kind, and an overall ASSET to your Practice. I cannot say enough about her -- what a Pleasure to deal with. If you offer Employee of the Month or any other type of incentive, she certainly deserves it! Thank you Rachel, as stated before, your Awesome!
Therese H.
1/5 Star Rating
Submitted 05/15/23
I have been a patient of Dr. Federico and I do not have a complaint against him, he is wonderful to deal with. I was the nurse not sure of her name. She was very unprofessional and lied to my face. I was told I needed a mammogram and that I had not had one since 2020 which was WRONG. The she proceeded to lie and state the my place CNY diagnostics does not do mammograms any more because she did not want to change my script that had St. Joes on it. I call CNY today and schedule my mammogram and they never stopped doing them. How disrespectful to lie to a patients face when she could have reprinted the script.
James D.
4/5 Star Rating
Submitted 09/16/22
Dr.Diaz, is great MD and great help to everyone.
Cassondra D.
5/5 Star Rating
Submitted 01/21/22
I honestly adore Dr. Augustin. I've spent many years bouncing around to various doctors & She's the first doctor I've had that shows genuine concern. When I discussed my issues and provided her with my evaluation she took it seriously and helped get me set on a treatment plan that actually works for me. She always has a gentle disposition & kind demeanor that makes her easy to talk to so I never feel uncomfortable when discussing any of my health concerns. The Court Street office is very nice too. I like the location & the staff there as well. Always helpful & quick to respond via the patient portal.
Stephen C.
5/5 Star Rating
Submitted 06/07/21
If it wasn't for Dr. Triana and his team I do not know where I would be today! Compassionate Family Medicine is certainly the appropriate name for the practice. A description of the care they give at anytime with any issue. There needs to be more like Dr. T and staff/nurses:) Steve C