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Please also visit our COVID-19 (Coronavirus) Information and Resource pages 
Resources for Adults
Resources for Parents and Children

Important Announcements on COVID-19‚Äč

At Compassionate Family Medicine (CFM), the health, safety and well-being of our patients, staff members and community continue to be our highest priorities. 

We understand that it is challenging time for many and we are committed to supporting you with medical care and resources.

Please read below to learn more about visits, scheduling appointments, when to seek care and how to keep yourself safe at home.

Please avoid coming to the offices if you have any of the following medical conditions:

  • If you are 60 years old or older
  • If you have asthma, emphysema or other lung diseases
  • If you have diabetes, especially if your condition is uncontrolled
  • If you have heart disease
  • If you have received an organ transplant
  • If you have had fevers and cough

Please note that we encourage you to call us if you have any of the above conditions and have medical concerns or medical conditions which require our attention.
We will be able to address your situations via a Telehealth/Telemedicine Encounter

Frequently Asked Questions

For our community members who are deaf or hard of hearing, please view this helpful video resource for information about COVID-19 (coronavirus).

What are the symptoms of COVID-19?

  • Symptoms may include fever, cough and shortness of breath.
  • The CDC believes at this time that symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure.
  • Of those who have contracted the virus, the WHO has said most people have experienced milder cases.

How is COVID-19 transmitted? 

  • We are still learning about this virus, but we know that it is spread through close contact with an infected person through respiratory droplets.
  • When an infected individual coughs or sneezes, their respiratory droplets can land in the mouths or noses of people nearby, potentially up to a 6-foot distance.

What can I do to protect myself and others?
As always, hand and respiratory hygiene are the best ways to prevent the spread of respiratory viruses. We recommend the following:

Avoid close contact with individuals who have a fever or cough and when out in public, maintain 6 feet of distance away from others

  • Avoid touching your eyes, nose and mouth
  • Wash your hands frequently with soap and water or with an alcohol-based hand-sanitizer. When coughing or sneezing, cover your nose and mouth with a flexed elbow or tissue. Wash your hands after.
  • Clean frequently touched objects and surfaces using household cleaning sprays or wipes (phone, keys, TV remote, counters, handles, etc).
  • If you experience any of the symptoms suggestive of COVID-19 (cough, fever, shortness of breath), contact your primary healthcare provider

How do I know if I should be evaluated for COVID-19?

  1. If you have symptoms such as fever, cough, shortness of breath, chills or body aches
  2. If you have traveled to a COVID-19 high-risk area or been exposed to someone who has been diagnosed with or is suspected to have COVID-19

In the above situations, please stay home and contact your health care physician/provider.
If you are experiencing a medical emergency, call 911.

Should I wear a mask to protect myself?

  • The CDC recommends wearing a face mask in public areas
  • Continue to stay at home as much as possible and keep a considerable distance from others if you must be in public

Where can I find more information about COVID-19? 

For the most up-to-date information on the COVID-19 outbreak, please visit the following websites:

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

New York Department of Health

Onondaga County Health Department

Please also visit our COVID-19 (Coronavirus) Information and Resource pages 
Resources for Adults
Resources for Parents and Children

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