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Resources for Patients during Coronavirus


Continue reading for general, up-to-date information on the coronavirus pandemic and community-based resources. For kid-friendly information and support for parents, check out our Resources for Parents and Children page

Symptom Checker Websites

Community Hotlines

  • Senior Help Hotline: 315-464-3979
  • Hotline for Senior Citizens for Nutritional Information & Resources: 315-218-1987 
  • Child Care Solutions: 315-446-1220
  • VolunteerCNY: 315-428-2229​

General Information

Food, Housing, Transportation Resources

  • Trinity-Health Resources database
  • Food Bank of CNY
    • Weekdays 8:00am - 4:30pm, call 315-437-1899
    • Evening & Weekends, call 2-1-1
  • Internet​
    • Xfinity is making public hot-spots available to everyone for 60 days and offering a free internet essentials package​ for families involved with select public assistance programs. Sign up at​​

Self Care and Mental Health

  • NYS COVID-19 Emotional Support Helpline 1-844-863-9314
    • Speak to trained mental health professional volunteer. 100% free and confidential.
  • Headspace: meditation app offering all free access to its Weathering the Storm section, Workplace Toolkit, Guided Meditations
  • Calm: app and website for meditation, sleep stories and soothing sounds; 30 day free trial
  • ​​NAMI (National​ Alliance on Mental Illness) COVID-19 Resource and Information Guide
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